Job Description
Are you looking for a career opportunity with immediate openings and a schedule that works for you? San Antonio Logistics Partners is currently hiring for our high-volume Weekend Shift team. We are seeking dedicated individuals who thrive in fast-paced environments and want to enjoy their weekdays off.
As a key member of our operations team, you will be the first point of contact for our valued clients, ensuring seamless logistics and superior customer satisfaction. We offer a competitive benefits package, including health insurance, paid time off, and career growth opportunities.
Why Join Us?
- Weekend-Only Schedule: Enjoy your Monday through Friday free for family and leisure.
- Immediate Start: We are looking to fill these roles immediately.
- Modern Workplace: State-of-the-art facilities in the heart of San Antonio.
Responsibilities
- Manage and resolve a high volume of customer inquiries via phone, email, and chat with a focus on accuracy and speed.
- Process orders, track shipments, and update the logistics database in real-time.
- Collaborate with warehouse and dispatch teams to ensure timely delivery and customer satisfaction.
- Identify and escalate complex issues to the supervisor while attempting to resolve them independently.
- Document all customer interactions and transactions in our CRM system.
- Maintain a professional and positive demeanor during peak traffic hours.
Qualifications
- High school diploma or GED required; associate's degree or technical certification preferred.
- Previous experience in customer service, logistics, or call center operations is a plus.
- Strong proficiency in Microsoft Office Suite (Excel, Word, Outlook).
- Excellent verbal and written communication skills.
- Ability to work independently and as part of a team during weekends (Saturday and Sunday).
- Attention to detail and problem-solving abilities.