Job Description
Join our dynamic team at PayFast Solutions and get paid weekly! We're immediately hiring enthusiastic Customer Service Representatives in Raleigh to deliver exceptional support experiences. Enjoy the flexibility of part-time hours with competitive pay and rapid onboarding. This is your chance to build a rewarding career in a supportive environment while enjoying financial stability through our weekly payout system.
Why Work With Us?
• Weekly direct deposit
• Flexible scheduling options
• Paid training program
• Career advancement opportunities
• Positive team culture
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve billing and account issues efficiently
- Document interactions accurately in CRM systems
- Collaborate with team members to resolve complex cases
- Meet weekly performance metrics for quality and speed
- Identify upsell opportunities to enhance customer satisfaction
- Participate in ongoing training sessions
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work independently and in a team
- Basic computer proficiency with MS Office
- Reliable transportation to our Raleigh office
- Flexible availability including weekend shifts
- Positive attitude and service-oriented mindset