Job Description
Join ExpressStaff Solutions and get paid weekly for your hard work! We're immediately hiring motivated Customer Service Representatives in Austin, TX. Enjoy the stability of full-time employment with competitive pay, comprehensive benefits, and a supportive team environment. No experience necessary – we provide paid training! Apply today and start earning as soon as next week.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve billing and account issues with empathy and efficiency
- Document interactions accurately in CRM systems
- Meet daily performance metrics for call quality and resolution
- Collaborate with team members to improve customer satisfaction
- Participate in ongoing product knowledge training
Qualifications
- High school diploma or equivalent required
- Strong communication and problem-solving skills
- Ability to work flexible shifts including weekends
- Basic computer proficiency with MS Office suite
- Previous customer service experience preferred
- Positive attitude and willingness to learn
- Reliable transportation to Austin office