Job Description
We are looking for dedicated individuals to join our team in Nashville! At Tennessee Logistics & Support, we prioritize our employees and offer the stability you deserve with guaranteed weekly paychecks.
Why Apply?
- Weekly Pay: Get paid every Friday.
- No Experience Required: We provide comprehensive training.
- Modern Work Environment: Supportive team culture.
- Competitive Benefits: Health insurance and paid time off after 90 days.
Don't wait—start your career today!
Responsibilities
- Manage inbound customer inquiries via phone, email, and chat with a focus on speed and accuracy.
- Resolve customer complaints and issues efficiently to ensure high satisfaction scores.
- Process and verify customer orders, ensuring all details are accurate.
- Update customer records in our CRM database accurately and promptly.
- Collaborate with warehouse and logistics teams to coordinate delivery schedules.
- Identify opportunities to upsell products or services to existing clients.
- Adhere to all company policies, procedures, and safety regulations.
Qualifications
- High School Diploma or GED required.
- Strong verbal and written communication skills.
- Basic computer proficiency and typing speed of 40+ WPM.
- Ability to work a flexible schedule, including weekends and holidays.
- Problem-solving mindset with a focus on customer retention.
- Must be authorized to work in the United States.