Job Description
Are you looking for a job that fits your weekend lifestyle? Apex Logistics Solutions is hiring immediately for our Weekend Shift team in Jacksonville, FL. We offer competitive pay, flexible hours, and the opportunity to start this week.
Join our dynamic team where you will play a crucial role in ensuring our clients receive top-tier support. We value reliability, communication skills, and a positive attitude. If you are ready to jump in and make an impact, we want to hear from you.
Responsibilities
- Provide exceptional customer support via phone, email, and chat during weekend hours.
- Resolve customer inquiries and issues promptly to ensure high satisfaction ratings.
- Accurately process orders, returns, and account updates within our CRM system.
- Collaborate with the Monday-Friday support team to ensure seamless service continuity.
- Document customer interactions and feedback in company databases.
- Adhere to all company policies, procedures, and safety guidelines.
Qualifications
- High school diploma or equivalent required.
- Previous experience in customer service or logistics is preferred but not mandatory.
- Strong verbal and written communication skills.
- Must be available to work weekends (Friday through Sunday).
- Basic computer proficiency and ability to learn internal software quickly.
- Reliable transportation and the ability to commute to Jacksonville, FL.