Job Description
We are seeking a detail-oriented Weekend IT Support Specialist to join our growing team in Washington, DC. If you are looking for a start this week opportunity with a competitive salary and flexible weekend hours, this is your chance to make an impact.
As a key member of our technical support team, you will ensure our infrastructure remains robust during off-hours. We offer a dynamic work environment where your technical skills are valued, and your work-life balance is prioritized.
Why Join Us?
- Immediate Start: Begin working as early as this week.
- Weekend Flexibility: Enjoy the benefit of working Friday through Sunday.
- Competitive Pay: Earn up to $23.50/hour based on experience.
Responsibilities
- Provide advanced technical troubleshooting and support for hardware, software, and network issues.
- Monitor server health and perform routine maintenance tasks to ensure system uptime.
- Respond to IT service tickets and resolve issues with minimal downtime.
- Assist in the deployment of new hardware and software updates on the weekend.
- Document all technical interactions and resolutions in the ticketing system.
- Collaborate with the on-site team to ensure seamless service continuity.
Qualifications
- Associate degree or certificate in Information Technology, Computer Science, or related field.
- 1+ years of experience in IT support or help desk roles.
- Strong knowledge of Windows, macOS, and Linux operating systems.
- Ability to work a rotating weekend schedule (Friday, Saturday, or Sunday).
- Excellent problem-solving skills and customer service attitude.
- Must be authorized to work in the United States.