Job Description
Immediate opportunity for tech professionals in Colorado Springs! Join our dynamic team as an IT Support Specialist where your expertise directly impacts business operations. We're seeking motivated individuals who thrive in fast-paced environments and can hit the ground running. This urgent opening requires immediate availability to start within 72 hours of offer acceptance. Enjoy competitive compensation, comprehensive benefits, and a collaborative workplace culture.
Responsibilities
- Provide Tier 2/3 technical support for hardware, software, and network systems
- Diagnose and resolve complex IT issues with minimal supervision
- Implement and maintain cybersecurity protocols
- Deploy and manage cloud infrastructure solutions
- Document all technical procedures and incident reports
- Train end-users on system best practices
- Collaborate with cross-functional teams on IT projects
Qualifications
- 3+ years of hands-on IT support experience
- CompTIA Security+ or equivalent certification
- Proficiency in Windows Server administration
- Strong knowledge of Azure or AWS cloud platforms
- Excellent problem-solving and communication skills
- Ability to work flexible hours including on-call rotation
- Valid Colorado driver's license
- US citizenship or permanent residency required