Job Description
Join our dynamic team at Urban Retail Solutions as a Weekend Customer Service Specialist! We're hiring immediately for motivated individuals to deliver exceptional service during our peak weekend hours. This role is perfect for students, gig workers, or professionals seeking flexible weekend schedules in the heart of LA.
As a key member of our frontline team, you'll be the face of our brand, resolving inquiries with professionalism and efficiency. We offer competitive pay, on-the-job training, and a vibrant work environment where your contributions are valued.
Responsibilities
- Provide outstanding customer support via in-person and phone interactions
- Process transactions accurately using our POS system
- Resolve customer complaints with empathy and solution-oriented approaches
- Maintain organized product displays and store cleanliness
- Collaborate with weekend staff to ensure seamless operations
- Follow all safety protocols and loss prevention procedures
Qualifications
- Previous customer service or retail experience preferred
- Strong communication and problem-solving skills
- Ability to work independently with minimal supervision
- Weekend availability (Saturday/Sunday 8am-6pm)
- Basic math proficiency and comfort with technology
- Positive attitude and commitment to teamwork