Job Description
We are looking for dedicated professionals to join our high-energy team in Charlotte, NC. If you are seeking a flexible schedule with immediate availability, this is your chance to advance your career in a top-tier environment.
Why Apply?
- Immediate start dates available for qualified candidates.
- Competitive hourly pay with performance bonuses.
- Modern office environment with team-building activities.
Don't miss this opportunity to work with a leading organization in the region. Submit your application today!
Responsibilities
- Provide exceptional customer support via phone, email, and chat during weekend shifts.
- Resolve complex customer inquiries and escalate issues to senior management when necessary.
- Document all interactions and maintain accurate records in the CRM system.
- Collaborate with cross-functional teams to ensure seamless service delivery.
- Adhere to all company policies and operational standards.
Qualifications
- High school diploma or GED required; Associate’s degree preferred.
- Minimum of 1 year of experience in customer service or technical support.
- Strong verbal and written communication skills.
- Ability to work weekends (Saturday & Sunday) with flexibility for overtime.
- Proficiency in Microsoft Office Suite and CRM software.