Job Description
Urgent Hiring: Join Our Dynamic Team in Omaha, NE!
We are currently seeking dedicated Part-Time Customer Support Specialists to join our expanding team. If you are looking for flexible hours and an immediate opportunity to make an impact, this is the role for you.
Why Choose Us?
- Immediate start dates available
- Flexible scheduling to fit your lifestyle
- Competitive hourly pay ($15 - $18/hr)
- Supportive and collaborative work environment
Don't miss out on this urgent opportunity to advance your career while enjoying the work-life balance of part-time work.
Responsibilities
- Manage inbound and outbound customer inquiries via phone and email with a focus on speed and accuracy.
- Resolve complex customer issues and escalate them to management when necessary.
- Update and maintain accurate customer records in our CRM database.
- Assist in training new part-time team members when required.
- Meet daily performance metrics and KPIs.
- Collaborate with cross-functional teams to improve service delivery.
Qualifications
- High school diploma or GED required.
- Previous experience in customer service or support is a plus.
- Strong verbal communication and active listening skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Ability to work independently and manage time effectively.
- Reliable internet connection and computer access.