Job Description
Immediate opening for a motivated Part-Time Customer Service Specialist in Houston! Join our dynamic team providing exceptional support to energy sector clients. Enjoy flexible scheduling, competitive pay, and rapid onboarding. Perfect for students, career changers, or professionals seeking supplemental income. Apply today to start within 48 hours!
Responsibilities
- Handle high-volume customer inquiries via phone, email, and live chat
- Resolve billing and service issues using CRM systems
- Process account updates and service modifications
- Collaborate with technical teams for complex escalations
- Maintain detailed customer interaction records
- Contribute to continuous improvement initiatives
Qualifications
- High school diploma or equivalent required
- 6+ months customer service experience
- Proficiency with Microsoft Office Suite
- Strong problem-solving and conflict resolution skills
- Ability to work flexible shifts (including evenings/weekends)
- Positive attitude under pressure