Job Description
Immediate Opening for Part-Time Customer Service Specialist! Join our dynamic team in Jacksonville and deliver exceptional client experiences. This urgent role offers flexible scheduling while making a real impact in our community. Perfect for students, career changers, or those seeking supplemental income.
We're looking for energetic individuals with strong communication skills to handle client inquiries, resolve issues, and maintain our high service standards. Training provided – no prior experience required!
Responsibilities
- Respond to customer inquiries via phone, email, and chat channels
- Resolve billing and service issues efficiently
- Document interactions in CRM system with precision
- Collaborate with team to improve service processes
- Meet daily performance metrics and quality standards
- Assist with special projects during peak hours
Qualifications
- High school diploma or equivalent (required)
- Strong verbal and written communication skills
- Ability to multitask in fast-paced environment
- Basic computer proficiency (MS Office, CRM systems)
- Flexible availability including evenings/weekends
- Positive attitude and problem-solving mindset