Job Description
Join our dynamic team immediately! Texas Retail Solutions is seeking a passionate Part-Time Customer Service Specialist to deliver exceptional experiences in our Austin flagship location. This urgent hire role offers competitive compensation and flexible scheduling for students, professionals, and career changers. Be the voice of our brand while developing transferable skills in a supportive environment.
Responsibilities
- Resolve customer inquiries via phone, email, and in-person with exceptional efficiency
- Process transactions accurately using our POS system while maintaining cash handling integrity
- Collaborate with cross-functional teams to ensure seamless store operations
- Manage inventory and stock replenishment tasks to optimize product availability
- Implement visual merchandising standards to enhance customer engagement
- Document customer feedback and operational insights for continuous improvement
- Uphold company safety protocols and loss prevention standards
Qualifications
- High school diploma or equivalent with 6+ months customer service experience
- Proficiency in Microsoft Office Suite and point-of-sale systems
- Exceptional verbal communication and conflict resolution abilities
- Flexible availability including evenings, weekends, and holidays
- Valid Texas driver's license with clean driving record (if applicable)
- Ability to stand for extended periods and lift up to 25 lbs
- Strong attention to detail and multitasking capabilities