Job Description
Join our award-winning team immediately! Heartland Support Services has urgent openings for part-time Customer Service Representatives in Wichita, KS. This is your chance to launch a rewarding career with flexible hours and competitive pay. We're seeking energetic professionals who thrive in fast-paced environments and deliver exceptional customer experiences. Immediate interviews available!
What We Offer:
- Flexible scheduling (15-25 hrs/week)
- Comprehensive paid training
- Health benefits for part-timers
- Growth opportunities to full-time
Responsibilities
- Handle inbound/outbound customer calls and emails
- Resolve billing and service inquiries efficiently
- Document interactions in CRM systems
- Meet performance metrics (quality/speed)
- Collaborate with cross-functional teams
- Adhere to compliance protocols
- Identify upsell opportunities
Qualifications
- High school diploma or equivalent
- 6+ months customer service experience
- Strong typing skills (35+ WPM)
- Proficiency with Microsoft Office
- Clear communication skills
- Ability to work evenings/weekends
- Problem-solving mindset
- Background check required