Job Description
Immediate opportunity for IT Support Specialist in Charlotte, NC! Join our dynamic team at TechFlow Solutions and make an immediate impact. We're seeking a tech-savvy professional to resolve critical system issues and ensure seamless operations for our enterprise clients. This urgent opening requires someone ready to start within 48 hours.
Enjoy competitive compensation, comprehensive benefits, and a collaborative environment where your expertise drives real results. Don't miss this chance to accelerate your career with a leading tech innovator.
Responsibilities
- Provide Tier 2-3 technical support for hardware, software, and network infrastructure
- Resolve critical system outages and implement proactive monitoring solutions
- Collaborate with cross-functional teams to deploy and maintain IT systems
- Document technical procedures and create knowledge base articles
- Conduct security audits and implement vulnerability remediation
- Manage cloud services (AWS/Azure) and hybrid environments
Qualifications
- 3+ years of hands-on IT support experience in enterprise environments
- CompTIA Security+ or equivalent certification required
- Expertise in Windows Server, Active Directory, and virtualization (VMware)
- Strong troubleshooting skills for network connectivity issues
- Experience with ITIL frameworks and service management tools
- Ability to work under pressure with rapid turnaround requirements