Job Description
Immediate opportunity for motivated professionals in San Antonio! Join our dynamic team at ExpressHire Solutions where your skills meet urgent demand. We're seeking exceptional Customer Service Specialists to start immediately and deliver outstanding client experiences. This high-impact role offers rapid onboarding, competitive compensation, and career advancement opportunities. Don't miss your chance to join a company that values your expertise and rewards performance.
Responsibilities
- Handle high-volume customer inquiries via phone, email, and chat with exceptional professionalism
- Resolve complex issues using CRM systems and internal resources
- Collaborate with cross-functional teams to ensure seamless service delivery
- Maintain detailed customer records and documentation
- Identify upsell opportunities to drive business growth
- Adapt to evolving processes and technologies quickly
Qualifications
- Minimum 2 years customer service experience in high-volume environments
- Proficiency with Zendesk, Salesforce, or similar CRM platforms
- Exceptional communication and problem-solving abilities
- Ability to work flexible shifts including weekends
- High school diploma or equivalent (degree preferred)
- Spanish fluency required for bilingual client support
- Proven track record of meeting/exceeding performance metrics