Job Description
We are urgently hiring a technical powerhouse to join our Jacksonville team for our exclusive Weekend Shift operations. If you are looking for a role that offers high-impact technical work with competitive pay and flexible scheduling, this is your opportunity.
As a Weekend IT Support Specialist, you will be the first line of defense for our critical infrastructure, ensuring business continuity when the office is quiet. We value technical excellence and offer immediate onboarding for the right candidate.
Why Apply:
- Competitive Pay: $20 - $28/hour depending on experience.
- Weekend Perks: Enjoy your weekdays free with premium overtime opportunities.
- Modern Tech Stack: Work with cutting-edge enterprise solutions.
Don't miss out on this urgent opportunity to advance your career in IT support in Jacksonville, FL.
Responsibilities
- Provide tier-2 technical support for hardware and software issues on weekends.
- Manage and prioritize IT ticketing systems to ensure rapid resolution times.
- Perform server maintenance and routine system checks to prevent downtime.
- Assist in the deployment and configuration of new workstations and peripherals.
- Monitor network security protocols and respond to alerts during off-hours.
- Collaborate with the on-call team for escalations and complex troubleshooting.
Qualifications
- Experience: 1-3 years of experience in IT Help Desk or Technical Support.
- Certifications: CompTIA A+, Network+, or Security+ preferred (fresh graduates with strong skills considered).
- Technical Skills: Proficiency in Windows 10/11, Active Directory, and remote access tools (TeamViewer, RDP).
- Communication: Strong ability to explain technical concepts to non-technical staff clearly.
- Availability: Must be available to work weekend shifts (Saturday & Sunday).
- Problem Solving: Ability to troubleshoot complex issues independently with minimal supervision.