Job Description
We are actively recruiting for Part-Time Customer Support Specialists to join our team in Indianapolis, IN. As a key player in our operations, you will help drive our customer satisfaction goals while enjoying the flexibility of part-time hours. This is an urgent hire opportunity for dedicated professionals looking to make an immediate impact.
Why Join Us?
- Competitive hourly pay.
- Flexible scheduling options.
- Opportunity for growth within a growing company.
Responsibilities
- Assist customers via phone, email, and live chat support.
- Resolve product inquiries and troubleshoot technical issues efficiently.
- Maintain accurate records of customer interactions in our CRM system.
- Collaborate with the support team to identify trends and improve service.
- Escalate complex issues to senior management as needed.
Qualifications
- High school diploma or GED required.
- Previous customer service or support experience preferred.
- Strong written and verbal communication skills.
- Proficient in using computer applications and internet browsers.
- Ability to work independently and manage time effectively.