Job Description
We are hiring immediately for Part-Time Customer Support Specialists to join our high-growth team in Georgia. If you are looking for a flexible job with a competitive hourly rate and an urgent start date, this is your chance.
Our mission is to deliver exceptional service to our clients, and we need dedicated individuals to help us maintain our standards. This role is ideal for students, retirees, or anyone seeking a reliable income stream with flexible hours.
- Immediate Start: Onboarding starts within 48 hours.
- Flexible Schedule: Choose shifts that fit your lifestyle.
- Remote & On-Site: Work from home or our Atlanta office.
Responsibilities
- Respond to customer inquiries via chat, email, and phone promptly.
- Resolve technical issues and provide accurate product information.
- Document all customer interactions and resolutions in the CRM system.
- Collaborate with the support team to improve service protocols.
- Identify and escalate complex issues to senior management.
Qualifications
- High school diploma or equivalent.
- Strong verbal and written communication skills.
- Basic computer proficiency and internet knowledge.
- Ability to work independently with minimal supervision.
- Previous customer service experience is a plus but not required.