Job Description
Are you looking for an immediate opportunity in Memphis, TN? Memphis Connect Solutions is currently urgent hiring for dedicated Part-Time Customer Service Representatives. We value our team members and offer a supportive environment with competitive pay and flexible scheduling options.
Why Join Us?
- Immediate Start: Onboarding begins immediately upon selection.
- Flexible Hours: Choose shifts that fit your lifestyle around your daily commitments.
- Competitive Pay: Earn between $15.00 and $20.00 per hour.
- Growth Opportunities: Pathways for career advancement within the company.
We are looking for energetic individuals who are ready to make an impact. If you are ready to take the next step in your career, apply today!
Responsibilities
- Manage Customer Inquiries: Handle incoming calls, emails, and chat requests with professionalism and speed.
- Resolve Issues: Diagnose and resolve customer complaints and technical issues efficiently.
- Update Records: Maintain accurate and up-to-date customer information in our CRM systems.
- Process Transactions: Assist with processing returns, exchanges, and refunds accurately.
- Team Collaboration: Work closely with team leads and other departments to ensure customer satisfaction.
- Provide Support: Offer product information and guidance to ensure a positive customer experience.
Qualifications
- Education: High school diploma or equivalent required.
- Experience: Previous customer service experience is preferred but not mandatory for enthusiastic candidates.
- Skills: Strong verbal and written communication skills.
- Availability: Must be available to work flexible hours, including evenings and weekends.
- Technical: Basic proficiency with computers and CRM software is required.
- Attitude: Must be reliable, punctual, and possess a positive attitude.