Job Description
We are urgently hiring part-time jobs in Detroit, MI and looking for driven individuals to join our high-performance team. As a Customer Service Associate, you will be the face of our brand, ensuring every client interaction is a positive experience. This is a fantastic opportunity for those seeking flexible hours with immediate start dates.
Why Join Us?
- Immediate Start: We are filling roles today and can onboard you within 48 hours.
- Competitive Pay: Earn between $18 and $24 per hour based on experience.
- Flexible Scheduling: Choose shifts that fit your lifestyle, including evenings and weekends.
- Growth Potential: Internal promotion opportunities for dedicated team members.
If you are reliable, communicative, and ready to work, we want to hear from you.
Responsibilities
- Handle a high volume of inbound customer inquiries via phone, email, and live chat.
- Resolve customer issues efficiently while maintaining a high level of customer satisfaction.
- Process orders, returns, and exchanges accurately and timely.
- Update customer records and database information after every interaction.
- Collaborate with the sales and logistics teams to ensure smooth operations.
- Identify and escalate complex issues to management when necessary.
Qualifications
- High school diploma or GED required; college degree preferred.
- Minimum of 1 year of experience in customer service, retail, or call center environments.
- Strong verbal and written communication skills with a professional demeanor.
- Ability to multitask and work in a fast-paced, dynamic environment.
- Proficiency in using computer systems and MS Office Suite.
- Must be available to work weekends and holidays as needed.