Job Description
Are you looking for urgent hiring jobs in Portland, OR that offer growth and competitive pay without requiring prior experience? Portland Support Hub is currently seeking motivated individuals to join our dynamic team as Customer Service Associates. We provide comprehensive training, so no technical background is necessary—just a great attitude and a willingness to learn.
As one of the fastest-growing support companies in the Pacific Northwest, we are committed to employee development and offer a pathway to career advancement. If you are ready to start earning immediately and want to work in a supportive environment, this is your opportunity.
Why Join Us?
- Immediate Start: Onboarding begins within 48 hours of acceptance.
- No Experience Required: We train you from scratch.
- Competitive Pay: Earn $18-$22/hour with performance bonuses.
- Full Benefits: Medical, dental, and vision insurance available after 90 days.
Don't let a lack of experience hold you back. Apply today and take the first step toward a rewarding career in customer service.
Responsibilities
- Handle Inquiries: Respond to customer inquiries via phone, email, and live chat in a professional and timely manner.
- Problem Resolution: Assist customers with product questions, account issues, and service requests.
- Data Entry: Accurately input and update customer information into our CRM systems.
- Process Orders: Assist in the processing of customer orders and ensure accurate fulfillment.
- Follow-Up: Conduct follow-up calls or emails to ensure customer satisfaction.
- Team Collaboration: Work closely with team leads and other departments to resolve complex issues.
- Documentation: Maintain detailed records of all interactions and transactions.
Qualifications
- Age Requirement: Must be at least 18 years old.
- Communication: Excellent verbal and written communication skills.
- Computer Literacy: Basic computer skills and ability to navigate multiple windows.
- Reliability: Must be punctual and able to work full-time hours (40 hours/week).
- Attitude: A positive, customer-first mindset and eagerness to learn.
- Availability: Ability to work flexible shifts, including evenings and weekends.
- Education: High school diploma or GED equivalent required.