Job Description
We are looking for a proactive and skilled IT Support Specialist to join our dynamic team in Dallas, TX. This is an urgent hiring opportunity for a dedicated professional seeking a reliable career with a weekly pay structure. If you have a passion for technology and problem-solving, apply today to secure your position.
Why Join Us?
- Weekly Payroll: Get paid on time, every week.
- Immediate Start: Onboard quickly and start contributing from day one.
- Modern Environment: Work in a state-of-the-art facility in the heart of Dallas.
We are committed to excellence and are looking for candidates who are ready to hit the ground running.
Responsibilities
- Provide tier 1 and tier 2 technical support to internal employees via phone and remote desktop tools.
- Diagnose and resolve hardware, software, and network connectivity issues efficiently.
- Manage user account access, permissions, and security protocols.
- Install, configure, and maintain computer systems, printers, and peripherals.
- Document all technical issues, resolutions, and procedures in the IT helpdesk ticketing system.
- Collaborate with senior IT staff to implement system upgrades and patches.
Qualifications
- High School Diploma or GED required; Associate degree in IT or relevant field is a plus.
- Minimum of 1-2 years of experience in IT support, help desk, or a similar technical role.
- Strong knowledge of Windows and Mac operating systems, Office 365, and basic networking concepts.
- Excellent verbal and written communication skills.
- Ability to work independently and manage multiple tasks in a fast-paced environment.
- Must be authorized to work in the United States.