Job Description
We are urgently hiring a skilled IT Support Specialist to join our growing team in Tucson, AZ. If you are looking for jobs hiring now with immediate availability, this is your chance to advance your career with a top-tier technology firm.
As an IT Support Specialist, you will be the first line of defense for our internal and external clients. We need someone proactive, detail-oriented, and ready to tackle technical challenges head-on.
Responsibilities
- Diagnose and resolve hardware and software issues across desktops, laptops, and mobile devices.
- Manage and maintain the local area network (LAN) and wireless network infrastructure.
- Provide tier 1 and tier 2 technical support via phone, email, and ticketing systems.
- Install and configure operating systems, security patches, and office applications.
- Collaborate with cross-functional teams to ensure seamless technology operations.
Qualifications
- High School Diploma or GED required; Associate's Degree in Information Technology preferred.
- 1-3 years of professional experience in IT support or help desk roles.
- Strong knowledge of Windows, macOS, and Linux operating systems.
- Excellent communication skills with the ability to explain complex technical concepts to non-technical users.
- Problem-solving mindset with a focus on customer satisfaction.