Job Description
Immediate Hire Opportunity! Join our dynamic IT team in Houston and hit the ground running. We're seeking a skilled IT Support Specialist to resolve critical infrastructure issues and maintain seamless operations. This urgent contract position offers competitive compensation and the chance to make an immediate impact. Apply today and start your career with us!
Responsibilities
- Diagnose and resolve hardware/software issues across enterprise systems
- Provide Tier 2-3 technical support for 500+ employees
- Manage Active Directory, VPN configurations, and cloud services
- Document IT procedures and maintain asset inventory
- Collaborate with vendors for hardware/software deployments
- Implement cybersecurity protocols and security patches
- Support office moves and equipment installations
Qualifications
- 3+ years of IT support experience in Windows/Linux environments
- CompTIA Network+ or equivalent certification required
- Expertise in Active Directory, Azure AD, and O365
- Strong troubleshooting skills for network/infrastructure issues
- Experience with Service Desk ticketing systems (Jira/ServiceNow)
- Ability to work independently with minimal supervision
- Valid driver's license for occasional site visits