Job Description
Are you looking for a career opportunity with immediate openings?
TechVision Tampa is currently filling multiple positions for Entry Level Technical Support Specialists. We are a growing technology firm dedicated to providing top-tier solutions, and we are looking for driven individuals who want to build a future in the tech industry.
We do not require prior experience; we value attitude, work ethic, and a passion for learning. If you are ready to start a rewarding career in Tampa, FL, apply today.
TechVision Tampa is currently filling multiple positions for Entry Level Technical Support Specialists. We are a growing technology firm dedicated to providing top-tier solutions, and we are looking for driven individuals who want to build a future in the tech industry.
We do not require prior experience; we value attitude, work ethic, and a passion for learning. If you are ready to start a rewarding career in Tampa, FL, apply today.
Responsibilities
- Provide exceptional technical support to customers via chat, email, and phone.
- Troubleshoot software and hardware issues to ensure customer satisfaction.
- Document all customer interactions and technical solutions in our CRM system.
- Collaborate with senior engineers to resolve complex technical queries.
- Stay updated on product features and technical updates to assist clients effectively.
- Identify opportunities to upsell or cross-sell relevant services to clients.
Qualifications
- High school diploma or GED equivalent required.
- Strong verbal and written communication skills.
- Basic computer proficiency and typing speed.
- Ability to work flexible hours, including weekends and evenings.
- Reliable high-speed internet connection.
- Willingness to complete our comprehensive paid training program.