Job Description
Join Atlanta Connect Solutions immediately as an Entry-Level Customer Service Representative! No experience required – we provide comprehensive training to launch your career in Atlanta's thriving business sector. This urgent opening offers a stable full-time role with growth opportunities, competitive benefits, and a collaborative team environment. If you're a motivated communicator ready to learn, apply today and start your professional journey!
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism
- Resolve billing and service issues using internal systems
- Document interactions accurately in CRM software
- Collaborate with team members to improve service quality
- Meet performance metrics for response time and resolution
- Participate in ongoing training programs
- Uphold company standards for customer satisfaction
Qualifications
- High school diploma or equivalent required
- No prior experience necessary – training provided
- Strong verbal communication skills
- Basic computer proficiency
- Ability to work in fast-paced environment
- Positive attitude and problem-solving mindset
- Reliable internet access for remote work options
- Availability to work weekdays and occasional weekends