Job Description
We are urgently hiring motivated individuals for entry-level customer service positions in Portland, Oregon. This is a fantastic opportunity for recent graduates or anyone looking to start a career without requiring prior experience. Our team culture is dynamic, supportive, and focused on growth.
Why Join Us?
- Competitive hourly pay starting at $18.00.
- Full benefits package (Health, Dental, Vision) from day one.
- Comprehensive paid training program.
- Career advancement opportunities within the company.
If you possess a positive attitude, strong work ethic, and a willingness to learn, we want to hear from you. Don't let a lack of experience hold you back—apply today and take the first step toward a rewarding career.
Responsibilities
- Answer incoming customer inquiries via phone, email, and live chat in a professional and timely manner.
- Resolve customer issues and complaints efficiently while maintaining high customer satisfaction scores.
- Process orders, returns, and exchanges accurately using our CRM software.
- Collaborate with the support team to document customer feedback and suggest process improvements.
- Adhere to all company policies, procedures, and safety guidelines.
- Build long-term relationships with clients to ensure repeat business.
Qualifications
- High school diploma or GED required.
- No prior experience necessary; we provide on-the-job training.
- Excellent verbal and written communication skills.
- Basic computer literacy and ability to navigate multiple software applications.
- Ability to work flexible shifts, including evenings and weekends.
- Strong problem-solving skills and a customer-first mindset.