Job Description
Are you ready to get paid weekly? We are currently urgently hiring for Customer Service Representatives in Houston, Texas. If you are looking for a stable job with immediate start dates and a paycheck that lands in your account every Friday, this is the opportunity for you.
We pride ourselves on being a top-tier staffing agency connecting talent with opportunity. Join our team and enjoy a professional work environment with no waiting for bi-weekly paychecks. We offer competitive hourly rates, comprehensive training, and a supportive team culture.
Responsibilities
- Manage high-volume customer inquiries via phone, email, and live chat with a focus on speed and accuracy.
- Resolve customer complaints and issues to ensure high satisfaction and retention rates.
- Accurately document all customer interactions and transactions in our CRM system.
- Collaborate with internal teams to escalate complex issues and provide feedback.
- Process orders, returns, and exchanges according to company policy.
- Maintain a professional demeanor and appearance in a remote or office setting.
Qualifications
- High school diploma or GED required; associate degree preferred.
- Proven experience in customer service, sales, or support is a plus but not mandatory for the right attitude.
- Strong verbal communication and active listening skills.
- Ability to type 35+ WPM and navigate computer systems efficiently.
- Must be available to work flexible shifts, including evenings and weekends.
- Reliable internet connection (for remote roles) or reliable transportation (for on-site).