Job Description
Join our dynamic team in Atlanta and launch your career with no prior experience required! We're urgently hiring motivated individuals for entry-level customer service roles where you'll receive comprehensive training. Perfect for recent graduates or career changers seeking rapid growth in a supportive environment. Immediate start available!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve billing and service issues with empathy and efficiency
- Update and maintain accurate customer records in CRM systems
- Collaborate with team members to achieve daily performance goals
- Participate in ongoing training to master product knowledge
- Identify opportunities to improve customer satisfaction metrics
Qualifications
- No experience necessary – we provide full training!
- High school diploma or equivalent required
- Strong communication and problem-solving skills
- Ability to navigate multiple software systems simultaneously
- Positive attitude and willingness to learn new processes
- Must be authorized to work in the United States
- Reliable transportation to our downtown Atlanta office