Job Description
Join our dynamic team in Washington DC and launch your career with no prior experience required! Capital City Careers is urgently seeking motivated individuals for our Entry-Level Customer Specialist roles. We provide comprehensive training, career growth opportunities, and a supportive work environment. Perfect for recent graduates or career changers looking to break into professional services. Enjoy competitive benefits, flexible scheduling, and the chance to build valuable skills while serving diverse clients in the nation's capital.
Responsibilities
- Deliver exceptional customer service via phone, email, and in-person interactions
- Process transactions and maintain accurate client records
- Collaborate with cross-functional teams to resolve client inquiries
- Support marketing initiatives through data entry and campaign tracking
- Adhere to company protocols and compliance standards
- Participate in ongoing training programs to enhance skills
Qualifications
- High school diploma or equivalent (students welcome)
- Strong communication and interpersonal skills
- Ability to learn quickly with minimal supervision
- Basic computer proficiency (MS Office suite)
- Positive attitude and willingness to grow
- Reliable transportation to our downtown DC location