Job Description
Immediate opening for motivated individuals with no experience! Join our dynamic Oakland team as a Customer Service Representative. We provide comprehensive training and career growth opportunities for dedicated team players. If you're eager to start your professional journey and make a positive impact in your community, this is your chance to shine!
Responsibilities
- Handle incoming customer inquiries via phone, email, and chat
- Document interactions and update customer records accurately
- Collaborate with team members to resolve complex issues
- Participate in ongoing product knowledge training
- Maintain high customer satisfaction metrics
- Support cross-departmental projects as needed
- Adhere to company policies and compliance standards
Qualifications
- No prior experience required - we train from scratch!
- High school diploma or equivalent (GED accepted)
- Strong verbal communication skills
- Basic computer proficiency
- Ability to work in a fast-paced environment
- Positive attitude and willingness to learn
- Valid authorization to work in the US
- Reliable transportation to our Oakland office