Job Description
Are you looking for a new opportunity in Wichita? Apex Support Solutions is urgently seeking motivated Entry Level Customer Service Representatives to join our growing team. We pride ourselves on providing top-tier support and are looking for individuals who are eager to learn, grow, and excel in a fast-paced environment.
As a Customer Service Representative, you will be the face of our brand, handling client inquiries with patience and professionalism. We offer comprehensive training, competitive pay, and a clear path for career advancement.
Why Join Us?
- Competitive hourly wage ($18 - $24/hr)
- Full benefits package (Medical, Dental, Vision)
- Paid training and career growth opportunities
- Modern office environment in downtown Wichita
Don't miss this chance to jumpstart your career with a company that values its employees!
Responsibilities
- Handle incoming customer calls and inquiries with a focus on high-quality service.
- Resolve customer complaints and issues efficiently to ensure client satisfaction.
- Process orders, returns, and exchanges accurately using our CRM software.
- Collaborate with the sales and support teams to meet daily performance goals.
- Maintain accurate and up-to-date customer records in the database.
- Identify opportunities to cross-sell products based on customer needs.
- Adhere to all company policies and procedures regarding data privacy and security.
Qualifications
- High school diploma or GED required; college degree preferred but not mandatory.
- Excellent verbal and written communication skills.
- Ability to type 35+ WPM with high accuracy.
- Strong problem-solving skills and a customer-first mindset.
- Reliable internet connection and a quiet workspace for remote work options.
- Must be available to work flexible hours, including weekends.
- Previous customer service experience is a plus but not required for the right candidate.