Job Description
Immediate opening for motivated individuals in Dallas! No experience required. Join our dynamic team as a Customer Service Representative and launch your career in a supportive environment. We provide comprehensive training, competitive benefits, and growth opportunities. Perfect for recent graduates or career changers seeking stability and advancement.
Responsibilities
- Handle inbound/outbound customer inquiries via phone and email
- Resolve billing and service issues with empathy and efficiency
- Document interactions accurately in CRM systems
- Collaborate with cross-functional teams to ensure customer satisfaction
- Meet daily performance metrics for call quality and resolution
- Participate in ongoing training to enhance product knowledge
Qualifications
- No prior experience necessary – we train from scratch!
- High school diploma or equivalent (required)
- Strong communication and active listening skills
- Ability to work in a fast-paced environment
- Basic computer proficiency (typing 25+ WPM)
- Flexible schedule availability including weekends
- Positive attitude and willingness to learn