Job Description
Are you ready to kickstart your career this week? Apex Digital Solutions is currently seeking a dedicated Part-Time Technical Support Specialist to join our dynamic team in San Antonio, TX. If you thrive in a fast-paced environment and love solving complex technical problems, this is the perfect opportunity for you.
As a part-time support specialist, you will play a crucial role in maintaining our IT infrastructure and ensuring our employees have the tools they need to succeed. We offer a flexible schedule, competitive pay, and the chance to work with cutting-edge technology. Apply today and start working as soon as this week!
Responsibilities
- Provide tier-one technical support via phone, email, and in-person to internal staff.
- Diagnose and troubleshoot hardware, software, and network connectivity issues.
- Set up and configure new employee workstations, printers, and peripherals.
- Manage and update the Help Desk ticketing system with accurate status updates.
- Conduct regular software updates and security patches on company devices.
- Assist in training non-technical staff on basic IT best practices.
Qualifications
- High school diploma or GED required; Associate degree in IT or related field preferred.
- Basic knowledge of Windows operating systems and Microsoft Office Suite.
- Strong problem-solving skills with a keen attention to detail.
- Excellent verbal and written communication skills.
- Ability to work independently with minimal supervision.
- Reliable transportation to the San Antonio office is required.