Job Description
Join our dynamic team as an Entry-Level IT Support Specialist in San Antonio! We're urgently seeking tech-savvy individuals to provide critical infrastructure support to our growing client base. This is your chance to launch your career in IT with hands-on experience in network administration, cybersecurity, and system troubleshooting. Enjoy competitive pay, comprehensive benefits, and a fast-paced environment where your contributions make an immediate impact. No experience necessary—we'll train you on cutting-edge technologies including cloud platforms and automation tools. Apply today and become part of San Antonio's tech revolution!
Responsibilities
- Diagnose and resolve hardware/software issues across 100+ endpoints
- Implement cybersecurity protocols to protect company assets
- Deploy and maintain cloud infrastructure (AWS/Azure)
- Create user documentation for technical procedures
- Collaborate with senior engineers on system upgrades
- Provide 24/7 on-call rotational support
- Track and report performance metrics using ITSM tools
Qualifications
- High school diploma or equivalent (degree preferred)
- CompTIA A+ certification (or willingness to obtain)
- Basic understanding of Windows/Linux operating systems
- Experience with network troubleshooting (TCP/IP, DNS)
- Strong problem-solving and communication skills
- Ability to lift 30lbs for equipment maintenance
- Valid Texas driver's license for on-site visits