Job Description
Join Our Dynamic Team in Jacksonville, FL
Jacksonville Digital Solutions is seeking a motivated and reliable Part-Time Customer Success Specialist to provide exceptional support to our clients. If you are looking for a flexible schedule with immediate hiring opportunities, this is the perfect role for you. We value communication, accuracy, and a customer-first mindset.
As a key member of our team, you will bridge the gap between our clients and our technical services, ensuring a seamless experience.
Why Join Us?
- Flexible part-time hours designed to fit your lifestyle.
- Competitive hourly pay of $18 - $22.
- Opportunity for growth within the company.
Apply today to start your journey with us!
Responsibilities
- Handle incoming customer inquiries via phone, email, and chat with professionalism.
- Resolve product issues and provide accurate information to clients.
- Update and maintain customer records in our CRM database.
- Collaborate with internal departments to address complex client needs.
- Process orders and manage account details as required.
Qualifications
- High school diploma or GED required; associate degree preferred.
- Basic computer literacy and proficiency in Microsoft Office Suite.
- Strong verbal and written communication skills.
- Ability to work independently and manage time effectively.
- Previous customer service experience is a plus.