Job Description
Join our dynamic team as a Part-Time Customer Specialist in sunny Tampa! We're seeking enthusiastic individuals to deliver exceptional service while enjoying flexible scheduling. Perfect for students, recent graduates, or anyone seeking work-life balance. Immediate openings with competitive pay and a supportive environment.
Why You'll Love This Role:
• Flexible hours (20-30 hrs/week)
• On-the-job training provided
• Opportunity for growth into full-time positions
• Modern downtown Tampa workspace
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve service issues with empathy and efficiency
- Process transactions and maintain accurate records
- Collaborate with team to improve customer experience
- Meet performance metrics for response times and resolution
- Contribute to process improvement initiatives
- Represent company values in all interactions
Qualifications
- High school diploma or equivalent (degree preferred)
- 6+ months customer service experience
- Strong written and verbal communication skills
- Proficiency with CRM software (training provided)
- Ability to multitask in fast-paced environment
- Positive attitude and problem-solving mindset
- Available to work evenings/weekends as needed
- Local Tampa candidates preferred