Job Description
Join our dynamic team as an Entry-Level Customer Service Specialist and launch your career in logistics! We're seeking motivated individuals with no prior experience to provide exceptional support to our clients. This is a fantastic opportunity to develop professional skills while contributing to a fast-paced, rewarding environment. Immediate positions available with comprehensive training and growth potential.
Why Choose Us?
• Competitive hourly wages with weekly pay
• Comprehensive paid training program
• Health benefits and retirement plans
• Career advancement opportunities
• Collaborative team culture
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Process orders and manage client accounts efficiently
- Collaborate with logistics teams to resolve shipment issues
- Document interactions using CRM systems
- Maintain accurate customer records and documentation
- Meet performance metrics for response time and resolution
- Participate in ongoing training and skill development
Qualifications
- No prior experience required – we train all new hires
- High school diploma or equivalent (GED accepted)
- Strong communication and interpersonal skills
- Basic computer proficiency and typing ability
- Ability to work flexible shifts including weekends
- Positive attitude and customer-focused mindset
- Must pass background check and drug screening
- Reliable transportation to our Philadelphia facility