Job Description
Start your career today with Raleigh Growth Solutions! We're immediately hiring motivated Entry-Level Customer Service Specialists. No experience required – we provide comprehensive training to set you up for success. Join our dynamic team in Raleigh and build foundational skills while delivering exceptional service to our clients.
What We Offer:
- Immediate start date
- 40 hours/week with competitive benefits
- Paid training program
- Career advancement opportunities
- Modern downtown workspace
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve billing and service issues efficiently
- Document customer interactions in CRM system
- Collaborate with team to improve service quality
- Meet performance metrics for response times
- Participate in weekly training sessions
- Maintain accurate customer records
Qualifications
- No prior experience required
- High school diploma or equivalent
- Strong communication skills
- Basic computer proficiency
- Positive attitude and teamwork focus
- Ability to multitask in fast-paced environment
- Reliable transportation to downtown Raleigh
- Passion for helping others