Job Description
Join our dynamic team at Sunshine Solutions LLC as a Part-Time Customer Service Specialist! We're seeking energetic individuals to deliver exceptional client experiences in our fast-paced Orlando office. This immediate hire position offers flexible scheduling (20-25 hours/week) and competitive compensation. Perfect for students, career changers, or those seeking supplemental income.
Why Join Us?
- Immediate start date
- Comprehensive paid training
- Health benefits available
- Modern, collaborative workspace
- Clear advancement pathways
Responsibilities
- Handle customer inquiries via phone, email, and chat with professionalism
- Resolve billing and service issues with efficiency
- Document interactions using CRM systems
- Collaborate with technical team for complex escalations
- Maintain customer satisfaction metrics
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent (college preferred)
- 1+ years customer service experience
- Strong communication skills (bilingual a plus)
- Proficiency with Microsoft Office and CRM platforms
- Ability to work flexible hours including weekends
- Positive attitude and problem-solving mindset
- Valid Florida driver's license (if field visits required)