Job Description
Join our dynamic team as a Part-Time Customer Service Specialist in Fresno! We're seeking enthusiastic individuals to provide exceptional support to our growing client base. This immediate-opening position offers flexible scheduling (20-25 hrs/week) with competitive pay and growth opportunities. Perfect for students, parents, or career changers seeking meaningful part-time work in Fresno's vibrant service sector.
Responsibilities
- Respond to customer inquiries via phone, email, and in-person with professionalism
- Process transactions and maintain accurate client records
- Resolve service issues with empathy and efficiency
- Support team with administrative tasks including data entry and filing
- Participate in cross-functional projects to enhance service delivery
- Adhere to company protocols and confidentiality standards
Qualifications
- High school diploma or equivalent; college students encouraged to apply
- 1+ years customer service or related experience
- Strong communication and conflict resolution skills
- Proficiency with Microsoft Office Suite
- Ability to work flexible hours including weekends
- Valid California driver's license (if local travel required)