Job Description
Join our award-winning team at Indianapolis Community Services and make an immediate impact in our vibrant community! We're seeking motivated Part-Time Customer Service Specialists to start this week and support our growing client base. This is your chance to launch a rewarding career with flexible hours, competitive pay, and comprehensive training. No prior experience required – we provide all the tools you need to succeed. Apply today and start earning as soon as Monday!
Responsibilities
- Handle incoming customer inquiries via phone, email, and chat with professionalism
- Resolve billing and account issues efficiently using our CRM system
- Process transactions and maintain accurate client records
- Collaborate with team members to ensure seamless service delivery
- Meet daily performance metrics for response time and resolution
- Participate in ongoing training to enhance product knowledge
- Uphold company standards for confidentiality and data security
Qualifications
- High school diploma or equivalent (college students welcome)
- Excellent communication and interpersonal skills
- Ability to work flexible shifts including evenings and weekends
- Basic computer proficiency with MS Office applications
- Strong problem-solving and multitasking abilities
- Reliable transportation to our downtown Indianapolis location
- Positive attitude and commitment to customer satisfaction