Job Description
Join our dynamic team at Oakland Community Services as a Part-Time Customer Service Specialist! We're seeking enthusiastic individuals to deliver exceptional support to our diverse clientele. This role offers immediate start, flexible scheduling, and the opportunity to make a real impact in our vibrant community. Enjoy a collaborative environment where your contributions are valued, and gain valuable experience in client relations and community engagement.
Responsibilities
- Provide responsive and empathetic customer support via phone, email, and in-person
- Process transactions, manage inquiries, and resolve issues efficiently
- Maintain accurate client records and documentation
- Support community outreach initiatives and local events coordination
- Collaborate with team members to ensure seamless service delivery
- Adhere to organizational protocols and confidentiality standards
Qualifications
- High school diploma or equivalent; relevant experience preferred
- Strong communication skills with fluency in English
- Proficiency with basic office software and POS systems
- Ability to multitask in a fast-paced environment
- Customer-focused mindset with problem-solving aptitude
- Flexibility to work evenings and weekends as needed
- Valid California ID and reliable transportation