Job Description
Join our dynamic Indianapolis team and make an immediate impact! Indianapolis Retail Solutions is seeking energetic Part-Time Customer Service Specialists to start this week. We offer flexible schedules, competitive pay, and a supportive environment where your customer-centric approach thrives. Perfect for students, career changers, or those seeking supplemental income. No weekends required!
Responsibilities
- Deliver exceptional customer support via phone, email, and in-person interactions
- Resolve inquiries efficiently while maintaining positive brand representation
- Process transactions accurately using our proprietary CRM system
- Collaborate with cross-functional teams to enhance service delivery
- Document customer interactions and maintain detailed records
- Identify upsell opportunities to drive revenue growth
- Participate in ongoing product knowledge training
Qualifications
- High school diploma or equivalent; college students encouraged to apply
- 1+ years customer service experience preferred
- Strong verbal communication and active listening skills
- Proficiency with Microsoft Office and point-of-sale systems
- Ability to multitask in fast-paced retail environments
- Flexible availability including weekday evenings (4-9 PM)
- Valid Indiana driver's license (for occasional store transfers)