Job Description
Join our dynamic team at Jacksonville Retail Solutions as a Part-Time Customer Service Specialist! We're seeking energetic, customer-focused individuals to deliver exceptional experiences and drive satisfaction. This immediate-hire opportunity offers flexible hours, competitive pay, and a vibrant work environment. If you're passionate about helping others and thrive in fast-paced settings, apply today!
Responsibilities
- Respond to customer inquiries via phone, email, and in-person with professionalism and empathy
- Process transactions accurately and efficiently using POS systems
- Resolve customer complaints and escalate complex issues to management
- Assist with inventory management and product displays
- Collaborate with team members to maintain smooth store operations
- Uphold company standards for cleanliness and safety protocols
Qualifications
- High school diploma or equivalent required
- 6+ months customer service or retail experience preferred
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic proficiency with POS systems and Microsoft Office
- Flexible availability including weekends and evenings
- Positive attitude with problem-solving mindset