Job Description
Immediate Hiring Part-Time Customer Service Specialist in Jacksonville, FL!
We're seeking dynamic individuals to join our award-winning team at Premier Retail Solutions. This is your chance to deliver exceptional customer experiences while enjoying flexible hours in a vibrant work environment. No weekends required!
Why Join Us?
- Competitive hourly pay plus performance bonuses
- Comprehensive training program
- Modern, downtown Jacksonville location
- Growth opportunities for top performers
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve product and service issues with empathy and efficiency
- Process orders and update customer records in CRM system
- Collaborate with sales team to enhance customer satisfaction
- Maintain detailed documentation of interactions
- Contribute to process improvement initiatives
- Meet monthly performance metrics
Qualifications
- Minimum 1 year customer service experience
- Proficient with CRM software (Salesforce experience preferred)
- Exceptional verbal and written communication skills
- Ability to multitask in fast-paced environment
- High school diploma or equivalent required
- Flexibility to work weekdays 20-25 hours/week
- Positive attitude and problem-solving mindset