Job Description
Are you ready to jump-start your career in Detroit?
CityConnect Solutions is looking for passionate, reliable individuals to join our growing team. We are expanding rapidly and need dedicated professionals who can hit the ground running.
Why You Should Apply:
- Immediate Start: Available to start this week.
- Flexible Scheduling: Choose shifts that fit your lifestyle.
- Competitive Pay: Earn between $17.50 and $22.00 per hour.
- Professional Growth: Clear pathways for career advancement.
Don't miss this opportunity to join a premier employer in the Motor City. Apply today!
Responsibilities
- Handle inbound and outbound customer inquiries with empathy and professionalism.
- Resolve customer issues and complaints efficiently to ensure high satisfaction scores.
- Accurately document all customer interactions and account details in our CRM system.
- Collaborate with the support team to troubleshoot complex service issues.
- Provide product information and process transactions as required.
- Adhere to all company policies and quality assurance standards.
Qualifications
- High school diploma or equivalent required.
- Previous customer service experience is a plus but not mandatory for qualified candidates.
- Strong verbal and written communication skills.
- Ability to work independently and manage time effectively.
- Proficiency with computers and basic software applications.
- Reliable internet connection for remote work options.