Job Description
Are you looking for immediate part-time employment in Oklahoma City? Apex Solutions Group is currently hiring a Part-Time Customer Service Representative to join our high-performing team. We offer a flexible work environment, competitive compensation, and the chance to make a real impact in our community.
About the Role:
As a Part-Time Customer Service Representative, you will be the face of our company, ensuring our clients receive top-notch support. We are looking for individuals who are reliable, empathetic, and eager to learn.
Benefits of Joining Us:
- Flexible Scheduling: Choose shifts that work best for you.
- Competitive Pay: Earn between $15.00 and $20.00 per hour.
- Immediate Start: Onboarding begins as soon as this week.
- Professional Development: Access to training and career advancement opportunities.
We are committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Responsibilities
- Respond to customer inquiries via phone, email, and live chat in a timely and professional manner.
- Resolve customer complaints and issues by identifying the root cause and providing effective solutions.
- Process customer orders, returns, and exchanges accurately and efficiently.
- Maintain detailed and up-to-date customer records in our CRM database.
- Collaborate with the sales and technical support teams to ensure a seamless customer experience.
- Identify opportunities to upsell products or services based on customer needs.
Qualifications
- High school diploma or GED required.
- Previous customer service or retail experience is preferred but not mandatory.
- Excellent verbal and written communication skills.
- Proficiency with Microsoft Office Suite and basic computer navigation.
- Ability to work independently and manage multiple priorities in a fast-paced environment.
- Must be available to work evenings and weekends as needed.