Job Description
Are you looking for a flexible career opportunity in the heart of Miami? Apex Support Solutions is currently hiring dedicated Part-Time Customer Service Representatives to join our dynamic team.
We value our employees and offer a competitive hourly wage, a supportive work environment, and the chance to grow your professional skills immediately. If you thrive in a fast-paced setting and love helping people, we want to hear from you!
Why Join Us?
- Immediate start available.
- Competitive hourly pay ($15.00 - $20.00).
- Flexible scheduling to balance work and life.
- Opportunities for career advancement.
Responsibilities
- Handle incoming customer inquiries via phone, email, and chat with a friendly and professional demeanor.
- Resolve customer issues and complaints efficiently and effectively to ensure high satisfaction.
- Process customer orders, returns, and exchanges accurately.
- Maintain detailed and up-to-date customer records in our CRM software.
- Collaborate with team members to improve overall service quality.
- Identify opportunities to upsell products or services where appropriate.
Qualifications
- High School Diploma or GED equivalent required.
- Previous customer service experience is a plus but not mandatory.
- Strong verbal and written communication skills.
- Basic computer proficiency and typing speed of 40+ WPM.
- Ability to work independently and as part of a team.
- Reliable internet connection for remote or hybrid options.